The Covid-19 pandemic has tested, as never before, the effectiveness and efficiency of teleworking as an alternative modality to work attendance. This is why Citrix, an expert company in the creation of safe digital workspaces, has evaluated the perception of teleworking through the study ‘Teleworking: a one-off situation or the future of companies‘.

This study has been carried out in Spain, France, United Kingdom, Germany, Italy and Australia. In Spain, the report reflects the opinions of 1,000 workers from different sectors and with varied positions within companies who have worked remotely during confinement.

According to the Citrix sample, 71% of the respondents believe that teleworking will be the most frequent mode of work once the period of confinement is over.

Regarding the ideal conditions for working remotely, 56% of Spaniards stated that they have a specific space to work at home, while 22% do so in the bedroom and 20% in the kitchen or living room.

In Spain, before the current situation, many of the main companies had already implemented telework policies, normally with 1 or 2 days a week in remote work for each employee. However, others have had to organize themselves quickly to effectively deal with their company’s remote operation. In this sense, and according to the data provided by the study, 32% of respondents said that they already did so regularly.

The impact on productivity

The perception about domestic work performance is being more positive than expected, with 34% feeling that their productivity levels are higher at home than at the office, compared to 32% who believe they have declined, and 35% who feel that they are just as efficient in the office as at home.

However, to be even more productive working remotely, 49% of respondents feel they need a more technologically appropriate work environment, with a single remote access solution (35%) and a greater opportunity to connect with colleagues (22%).

In addition, almost half of the participants (40%) say that the biggest obstacle to working from home is the lack of appropriate technology or access to certain documents and applications. In this situation, 74% say they use tools such as WhatsApp, WeTransfer, Dropbox, Gmail, etc., which are not commonly used in the corporate environment.

Distractions, the main risk of teleworking

According to the data from the Citrix survey, the greatest difficulty professionals are encountering is distraction at home, as well as the feeling of not being as productive because they do not have the same tools available to them to perform their duties when they are at the office (30%).

Reconciliation and sustainability

In contrast, one of the benefits of teleworking is the ease of optimizing the time normally lost in transport and travel to workplaces, as 55% of respondents said.

Furthermore, this type of remote working also benefits them in terms of family reconciliation, according to 46% of them.

On the other hand, teleworking is also contributing to the emergence of ecological and social awareness, since 28% of participants say that working from home contributes to reducing CO2 emissions, as has been found in large cities around the world.


“It is clear that there are many ways of understanding teleworking and that the challenge, today, is more cultural and leadership than technological. In the situation in which we find ourselves it is critical to understand that business continuity is fundamental, offering fast and secure solutions. With a more general vision, in order to be prepared for the future it is important to understand within the organizations that telework or smart working, seeing it as a concept, must be one more possibility within the day to day. Work is what you do, not where you do it”, said Santiago Campuzano, Iberia Regional Director of Citrix.